I work at the messy middle of business, technology, and being human.

About Me

Throughout my career in enterprise software, I've learned that most transformation efforts don't stumble because of technology limitations. They falter because they overlook the human element. Too often, the focus is on connecting systems, but not on building the trust people need to actually use them.

I do my best work when things get messy. Not the surface-level kind a process tweak can fix, but the deeper knots where systems clash, teams drift, and customers feel the friction.

I'm drawn to the space where good intentions run into fragmented, disconnected realities. Where platforms become workarounds, shadow processes take root, and the external confusion mirrors the internal tension employees feel.

My approach is rooted in making technology work for people, not the other way around. I've spent years helping organizations untangle digital complexity, whether by consolidating disjointed web applications or helping product teams align around what customers actually need, not just what looks good in a slide deck.

When different parts of the business are moving in different directions and progress feels stuck, clarity matters most. And by clarity, I don't mean a buzzword — I mean a practical, unifying force that aligns systems, strategy, and people around what truly drives customer value and business momentum.

Whether I'm redesigning workflows, aligning platforms, or coaching product teams, my work is grounded in a single belief: transformation only works when systems, teams, and customers can all trust what's happening next.

I thrive in ambiguity when the path forward isn't obvious, and the stakes are real. If that sounds familiar, I'd love to help.

How I lead (and how I think about leadership):

I believe real progress happens when teams have the clarity to move forward—not just the permission. I don't lead by control or process alone. I lead by building shared understanding, designing for autonomy, and staying grounded in how people actually work.

Here's what that looks like in practice:

Clarity over certainty

I don't pretend to have all the answers. I create alignment by helping teams understand the problem, the context, and what good looks like, then giving them the space to solve it.

Systems thinking, human-first

I see the patterns, but I don't forget the people. Every decision is made in context: with real constraints, real humans, and real trade-offs.

Structure enables autonomy

I build frameworks that help teams make better decisions without waiting for permission. When people understand the why, they don't need constant direction./dd>

Outcome-focused, process-aware

I value good process, but not for its own sake. If a system isn't helping us move toward clarity, value, or trust, I question whether we need it.

Calm in complexity

I do my best work when the path forward isn't obvious. My role isn't to simplify the problem, it's to help the team see it clearly enough to move through it.